Refund Policy
We want you to be happy with your purchase. If something isn't right, here's how returns and refunds work at PayNext Home.
Eligibility
- Returns are accepted within 30 days of delivery.
- Items must be unused, in their original packaging, and in the condition you received them.
- Proof of purchase (order confirmation or receipt) is required.
How to Start a Return
Email paynextai@gmail.com or call +1 914 460 9003 with your order number and the reason for the return. We'll confirm your return and provide instructions.
Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no extra cost.
Non-Returnable Items
For hygiene reasons, certain items may not be eligible for return once opened or used. Any such exceptions will be noted on the product page.
Company Information
Company Name: Montana and Maradona Limited
Registration: 80911475
Address: Unit 903A, 9/F., Cameron Comm Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong
Contact
Questions about a return? Reach us at paynextai@gmail.com or +1 914 460 9003.